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Activating a SIM and transfer your number to SpinTel

Keep the same number that you have for a long time

Important: Prior activation, please make sure you have the SpinTel SIM with you and the number you wish to transfer should be active from your old provider during the transfer process.

1. Visit

2. Go to SIM ACTIVATION by clicking Customers and then SIM ACTIVATION on the top right.

3. Enter My Account credentials and click Login.

4. Enter the details correctly in order to submit and validate the activation.

  • SIM Card: This shows a list of any valid activation's on the account. You can only activate one at a time, but on the last page you can click 'Activate Another SIM' to come back here.
  • Activation Type: Transfer if you have an existing number to be transferred.
  • Plan Type: Select the plan basing on the type of service you have with your existing provider.
  • Number: This is the mobile number that will be transferred.
  • Current Provider: Name of your existing mobile provider
  • Account Number: Your account number from your existing mobile provider
  • Date Of Birth: If you are an existing prepaid subscriber, please provide the date of birth registered on your account

5.  Security Verification - SpinTel will send an OTP code to your mobile, please enter the number on the field provided
Note: When transferring a number, make sure that you keep your current SIM in your phone, to receive a text with the confirmation code. You’ll be able to enter the code into the website to continue the set up process. 

6. A confirmation page will display.

Note: Transfer process may take within 1 to 3 business days. While transfer process is in progress the sim from your old provider should work and will stop once the phone number has been transferred successfully. A notification will be sent via SMS or email at the same time. 

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